"In an earthquake, the most dangerous place to be is in a tall building that is not flexible. Yet, one of the safest places is a tall building that has been stressed for earthquakes -- - in other words, one that has a deep foundation and is flexible. So, too, over the coming years, large organizations that remain rigid will crumble and fall, while those that succeed in adding flexibility, teamwork and creativity to their cultures will thrive."
"The six most important words: I admit I made a mistake The five most important words: You did a good job The four most important words: What is YOUR opinion? The three most important words: If you please The two most important words: Thank You The one most important word: We The least important word: I."
Search Quotations Book