"To be listened to is, generally speaking, a nearly unique experience for most people. It is enormously stimulating. It is small wonder that people who have been demanding all their lives to be heard so often fall speechless when confronted with one who gravely agrees to lend an ear. Man clamors for the freedom to express himself and for knowing that he counts. But once offered these conditions, he becomes frightened."
"A new lens to look through. Hear the pain in people's speaking. People who have an ear to hear can hear. You will no longer tolerate what you used to tolerate. A second point of reality. Declare a new future. There are no right answers. There is no is. Give people breakdowns. It's the loving thing to do. What's being revealed here? Dogs don't have things wrong. Wrong disempowers people. Upsets indicate a right that's been violated. Notice when you are angry that you are the only one around. The only constant thing is you. Business is made up. It's invented. We invent our world through language. If it really turns you on, you may want to inform your face. There is no right way. A chair is only a chair because we say it's a chair."
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