The manager administers; the leader innovates. The manager has a short-range view; the leader has a long-range perspective. The manager asks how and when; the leader asks what and why. The manager has his eye on the bottom line; the leader has his eye on the horizon. The manager accepts the status quo; the leader challenges it.
The challenge of leadership is to be strong, but not rude; be kind, but not weak; be bold, but not bully; be thoughtful, but not lazy; be humble, but not timid; be proud, but not arrogant; have humor, but without folly.
Six traits of effective leaders: 1. Make others feel important 2. Promote a vision 3. Follow the golden rule 4. Admit mistakes 5. Criticize others only in private 6. Stay close to the action Example has more followers than reason. We unconsciously imitate what pleases us, and approximate to the characters we most admire.
Leadership is not magnetic personality--that can just as well be a glib tongue. It is not making friends and influencing people --that is flattery. Leadership is lifting a person's vision to higher sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations.
A boss creates fear, a leader confidence. A boss fixes blame, a leader corrects mistakes. A boss knows all, a leader asks questions. A boss makes work drudgery, a leader makes it interesting. A boss is interested in himself or herself, a leader is interested in the group.
Leadership has to do with direction. Management has to do with the speed, coordination and logistics in going in that direction. The WORKERS are chopping their way through the jungle. The MANAGERS are coordinating, making sure the tools are sharp, etc. The LEADERS climb a tree and shout Wrong jungle!! The MANAGERS shout back Be quiet! We're making progress!