Csar Ritz (February 23, 1850October 24, 1918) was a famous Swiss hotelier and founder of several hotels, most famously The Ritz Hotel. His nickname was "king of hoteliers, and hotelier to kings," and it is from his name and that ...
Never say no when a client asks for something, even if it is the moon. You can always try, and anyhow there is plenty of time afterwards to explain that it was not possible.
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