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<blockquote><a href="http://quotationsbook.com/quote/25168/">For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.</a></blockquote><br> <a href="http://quotationsbook.com/quotes/author/771/">Blanchard, Ken</a> on <a href="http://quotationsbook.com/quotes/tag/management/">management</a><br> Quote from <a href="http://quotationsbook.com">Quotations Book</a>