Quote added by staff
Use non-verbal communication to SOFTEN the hard-line position of others: S = Smile O = Open Posture F = Forward Lean T = Touch E = Eye Contact N = Nod.
Unknown, Source
This quote is tagged Communication · Search on Google Books to find all references and sources for this quotation.
These people bookmarked this quote:
More on the author
- Find photos of this author
- Consult wikipedia for the author
This quote around the web
Loading...
- Find photos of this author
- Consult wikipedia for the author

Use non-verbal communication to SOFTEN the hard-line position of others: S = Smile O = Open Posture F = Forward Lean T = Touch E = Eye Contact N = Nod.
pfhgjk0